Ecommerce Shipping Policy

Ecommerce Shipping Policy

Regular price$49.95
Tax included.

Streamline your eCommerce operations with our Shipping Policy Template. Designed to clarify and enhance your shipping processes, this template helps ensure that both you and your customers have a clear understanding of delivery expectations. It's essential for creating a reliable and efficient shipping experience that supports customer satisfaction and smooth operations.

Enhance your delivery process with our Ecommerce Shipping Policy Template. This template helps eliminate confusion by clearly outlining shipping timelines, costs, and procedures. Effective communication through our policy ensures that your customers know exactly what to expect once they’ve placed an order, increasing trust and satisfaction. Implement our Shipping Policy Template to provide a seamless shipping experience that keeps your customers happy and loyal.

If you are in the market for Website T&Cs, Privacy Policy, Shipping Policy and Refunds and Returns Policy then you can buy our incredible value Essential Legal Kit for Ecommerce (No Digital Products) (or even our Essential Legal Kit for Ecommerce (Including Digital Products) if you also offer them). 

About the Template 

Created by lawyers and peer reviewed by other lawyers for quality assurance, this fill in the blanks Ecommerce Shipping Policy template can be ready within 10 minutes or less, ready for you to copy and paste into your platform of choice wherever you sell your tickets from! 
What’s included? 

Your Ecommerce Shipping Policy template purchase includes: 

Fill in the blanks Template in Word format  

Template User Guide pdf – walking you through your template 

Single user licence to edit, use and reuse the template as often as you need for your business 

BONUS: Future template updates 

BONUS: Video Guide – This  video walkthrough is designed to guide you step-by-step through the template, providing clear instructions and assistance to help you successfully complete it with a few tips thrown in for good measure! 

 * Your purchase will give you free access to the support you need to complete your template with confidence, with video tutorials explaining key terms to ensure you understand your template. Your access to the Legally Legit Lounge™ for Templates is subject to the template you have purchased. The resources in this portal are specific to your template purchase, and are not applicable to all scenarios. Any information provided in The Legally Legit Lounge™ for Templates is of a general nature, and does not constitute legal advice. 

Any questions?  

If you have additional questions, or require ongoing support, you can either book in a consult, contact us via email or join our membership program, The Legally Legit Lounge™  for less than the cost of a coffee a day. Terms and conditions apply. For more information about what is included in the membership for The Legally Legit Lounge™, please email us or check the link on our site

Here are some of the key features you can expect from our Ecommerce Shipping Policy Template: 

  • Delivery Options: Clearly outline the available delivery methods, such as standard shipping, express shipping, or international shipping. Specify the estimated delivery times and any associated costs. 
  • Order Processing Time: Specify the time it takes to process and pack orders before they are ready for shipping. This helps manage customer expectations regarding the handling of their orders. 
  • Shipping Rates and Fees: Provide transparent information about shipping costs based on factors such as package weight, dimensions, destination, and shipping method. Clearly state if there are any additional fees or surcharges, such as customs duties or handling charges. 
  • Shipping Restrictions: Highlight any shipping restrictions or limitations, such as shipping to specific regions or countries, hazardous materials, or items that require special handling or documentation. 
  • Tracking and Confirmation: Explain how customers can track their shipments and provide them with the necessary tracking numbers or links. Outline the process for sending shipping confirmation emails or notifications once the order has been dispatched. 
  • Lost or Damaged Packages: Clarify the steps to be taken in case of lost or damaged packages during transit. Provide instructions on how customers should report such incidents and how your company will handle replacements, refunds, or insurance claims. 
  • International Shipping and Customs: If applicable, explain the procedures and responsibilities related to international shipping, including customs declarations, duties, taxes, and compliance with international shipping regulations. 
  • Customer Support: Inform customers about the available channels and hours of customer support related to shipping inquiries or issues. Provide contact information, such as email addresses or phone numbers, for customers to reach out for assistance. 
  • Policy Updates: State that the shipping policy may be subject to periodic updates or revisions and how customers will be notified of any changes. 

Overall, our Ecommerce Shipping Policy Template is a comprehensive solution for protecting your business and simplifying your shipping process. 

Remember to customise these key features to align with your specific business model, industry, and shipping practices. Additionally, it's essential to ensure compliance with local laws and regulations governing shipping and consumer protection. 

Our Ecommerce Shipping Policy Template is suitable for a variety of businesses that sell physical products online, including: 

Small businesses: Whether you're selling beauty products or other physical products , our template can help you protect your business and streamline your sales process. 

Online retailers: Our template is suitable for online retailers of all sizes, from small boutique stores to large e-commerce platforms that offer physical products. 

Overall, our Ecommerce Shipping Policy Template is suitable for any business that sells physical products online and wants to protect their intellectual property and ensure legal compliance. 

Purchasing our fill in your blanks templates for you to customise and ensure they suit you and your business needs, utilising our free resources or having a chat with us as part of a consultation doesn’t create a lawyer-client relationship between you and Foundd Legal (sorry!). It also doesn’t constitute legal advice. Please consult with a lawyer for any questions. 

We do offer templates for countries outside of Australia, you will see on the specific template page which country or countries the template is available for, just make your selection! Unfortunately at this time, we are only offering templates for the countries specified.  

Our templates are however customisable for countries outside of Australia, and whilst they are a good base and potentially save you money getting something created from scratch, it would be prudent to have a lawyer in your country to review the template especially if you have any questions. 
You get a single user licence and can re-use the templates you purchase as many times as you want for your own business needs! But keep in mind we’re a small business just like you, offering a service and we need more people like you to help us continue to grow - just like you!  So from the bottom of our humble hearts, thank you for making a legit purchase and not sharing!  Use of this Site and your purchase of any digital products or downloading of any free resources, are subject to our Terms and Conditions


Upon completing your purchase, you will immediately receive a download link to access the template, along with a PDF User Guide and Video Tutorials to facilitate quick and easy customisation. While you can begin tailoring your contract immediately, please keep in mind that this is a generic template designed to cover typical situations in relating to your industry. We strongly recommend reviewing and adjusting key provisions, such as intellectual property rights, payment terms, client obligations or any other provisions that are important to you, to ensure that they precisely fit your unique circumstances and legal requirements. For specific legal issues or a contract tailored exclusively to your needs, consulting a legal professional is advised.

While the templates provide a strong legal foundation, we recommend having a lawyer review them to ensure they meet your specific needs and legal requirements.

Our Shipping Policy Template covers a range of shipping options, including standard shipping, express shipping, and international shipping.

Absolutely! The template provides guidance on communicating the estimated time required for order processing and packing before they are ready for shipping.

Our template includes sections to specify how shipping costs are calculated based on factors such as package weight, dimensions, destination, and chosen shipping method. You can easily customise it to align with your specific pricing structure.

Yes, it covers the topic of additional fees, such as customs duties, taxes, or handling charges for international shipments. You can adapt the template to outline these charges and clearly state the customer's responsibility for them.

How to use your template


Purchase your template and immediately receive a download link to your inbox.


Tune into the accompanying video for exactly how to personalise the template for your biz.


Refer to your PDF guide for extra info about how to apply your biz details to the template.

Edit & Apply

Customise to fit your needs and use with ease.

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Ready to go?

Sitting with a brilliant brand but unsure about where to go from here? We’re here to help you get your business off the ground when it comes to all things legal. Bonus! We won’t make it confusing! Legal can be fun. We swear. So book us now for your consultation.