Cancellation Policy

Foundd Legal Pty Ltd (ACN 162 433 294 ) trading as Foundd Legal and founddlegal.com (collectively and individually referred to as “Foundd Legal”, “we”, “our” or “us”). 

How to contact us: 
Just send an email to heyteam@founddlegal.com in connection with your scheduled call. 

Our values 

At Foundd Legal, we value your time and ours. To ensure effective scheduling and to accommodate all our clients, we kindly request you to adhere to our cancellation policy for our consultation calls. 

Cancellation Notice: 

Clients must provide at least 48 hours' notice for canceling or rescheduling a call. 

Cancellations or requests to reschedule made less than 48 hours (2 days) before the scheduled call time will not be eligible for a refund. 

No-Show Policy: 

We strive to maintain a fair and reasonable approach in managing our appointment schedule. We understand that plans can change and delays can happen, which is why we provide the option to reschedule or cancel with adequate notice. 

No-Show Consequences: 

A no-show, defined as failing to show up for a scheduled call without prior notice or not joining the Zoom meeting within 5 minutes of the start time, will result in a charge of the full fee for the scheduled call. No-shows not only affect our ability to serve you but also prevent us from offering that time slot to other clients who could benefit from our services. 

This policy is in place to respect the time allocated for your consultation and encourage responsible scheduling. 

We are committed to providing the highest level of service to all our clients. By ensuring a strict adherence to our scheduling, we can continue to offer timely and efficient consultations. 

Rescheduling: 

If you provide more than 48 hours' notice, we will be happy to reschedule your appointment for a more convenient time or process a full refund, as per your preference. 

Rescheduling requests with less than 48 hours' notice will be accommodated based on availability but will not be eligible for a refund. 

Refunds: 

Refunds for cancellations made with more than 48 hours' notice will be processed to the original mode of payment within 7-10 business days. 

Exceptions: 

We understand that emergencies and unforeseen circumstances can occur. We will consider exceptions to this policy on a case-by-case basis. 

Acknowledgment: 

By booking a call with Foundd Legal, you agree to this cancellation policy.