Frequently Asked Questions

Foundd Legal® helps Australian online business owners, creatives, service providers and ecommerce brands get legally protected without confusing jargon, hourly billing or unnecessary legal overwhelm. 

Below you’ll find answers to our most frequently asked questions about our legal templates, courses, membership, and custom legal services, including how our DIY resources work, when we can (and can’t) provide legal advice, and what to expect when working with us. 

If you’re building or scaling a business and want to do it legally legit, start here. 

Got questions?

We have answers!

About Foundd

We make business law simpler, clearer and more accessible for online business owners. 

Foundd Legal® provides: 

  • Industry-specific legal templates 
  • DIY legal education and courses 
  • The Legally Legit Lounge® membership 
  • Fixed-fee custom legal services (where appropriate) 

Our goal is to help you protect your business properly, without the legal “WTFs”. 

We work primarily with: 

  • Creative service providers 
  • Online business owners 
  • Ecommerce brands 
  • Coaches, consultants and course creators 
  • Beauty, wellness and personal services businesses 

If you’re running a business online and want practical, no-nonsense legal protection, you’re exactly who we built Foundd for. 

Yes. Foundd Legal® is an Australian law firm. We operate online (not brick-and-mortar), which means lower overheads and more accessible pricing, without compromising on legal quality or experience.

We don’t do legal fluff, scare tactics or billable-hour surprises. Foundd Legal® was founded by Riz McDonald, a lawyer with over 20 years’ experience and real-world ecommerce and online business experience. We understand how businesses actually operate, not just how they should operate in theory. Our focus is clarity, practicality and empowering you to make confident decisions.

You can reach us via our website contact form, online chat, or by emailing heyteam@founddlegal.com. We respond during business hours and aim to reply within 1–2 business days.

Templates & Digital Products 

Yes. All templates are drafted by experienced Australian lawyers and designed specifically for online businesses operating in Australia. They’re practical, current, and written in plain English, not legal jargon.

Most templates take 5–10 minutes to complete. Each purchase includes: 

  • The template 
  • A plain-English user guide 
  • A video walkthrough 

Yes. You can reuse templates as many times as you need for your own business. Templates can’t be shared, resold or used for other businesses.

No. Templates are licensed for use by the purchaser only. We’re a small business too, and your purchase supports us continuing to create affordable, high-quality legal resources.

Yes. All Foundd Legal® templates are provided in an editable format so you can customise them for your business. Any edits, deletions or additions are made at your own risk. Once a template is modified, you’re responsible for the final document and we can’t warrant its legal effectiveness, accuracy or suitability. If you’re unsure about making changes, we recommend following the included user guide or having a lawyer review your final document before use. If you’d prefer not to edit the template yourself, we offer a paid template customisation service.  

You can submit a request for customisation by completing [this form], and we’ll let you know if we can assist and provide a fixed-fee quote. 

You receive lifetime access to the template you purchase via your Foundd Legal® account.  This means you can log in and re-download your purchased template at any time, provided your account remains active and accessible. We still recommend downloading and saving a completed copy for your own records once finalised.

Yes. Updated versions are available at no extra cost. Just make sure your account email stays current so we can link your purchases correctly.

Because copied terms often: 

  • Don’t reflect your actual business 
  • Contain inconsistent or irrelevant clauses 
  • Create legal risk rather than protection 

Templates are designed to match how you actually operate, which matters if anything ever goes wrong. 

Most Foundd Legal® templates are drafted for Australian law.However, some templates are also available for use in specific overseas jurisdictions, including the United States, United Kingdom, Canada and New Zealand. Where this applies, it will be clearly stated on the individual product page. If you are using a template outside Australia, and it is not expressly offered for your jurisdiction, you can still use it as a starting point, but we strongly recommend having a lawyer in your country review it before use.

Yes. Once you’ve completed the template, you can remove Foundd Legal® branding and use the document under your own business name.

Absolutely. Templates are designed to be customised with: 

  • Your business name 
  • Your logo 
  • Your services and processes 

That’s the whole point. 

Yes. Templates are provided in an editable Word format so you can tailor them to your business.

You’re not expected to guess.  You can: 

  • Check the product descriptions (they’re detailed for a reason) 
  • Browse our FAQs and guides 
  • Contact us and we’ll point you in the right direction 

Once payment is complete, you’ll receive immediate access via your Foundd Legal® account. Your purchases remain available in your account for download.

Yes. We recommend downloading and saving a completed copy of your templates and documents for your own records.

Payments, Access & Refunds

Templates and digital products are paid upfront via credit card or PayPal. Custom legal work is invoiced at completion unless otherwise agreed.

We accept: 

  • Visa 
  • Mastercard 
  • PayPal 

All payments are processed securely. 

Templates and digital products must be paid in full at checkout. Some custom services or programs may offer payment plans, this will be clearly stated where available.

Yes. Templates and courses are available 24/7, worldwide.

Contact us via the website or chatbot and we’ll help you promptly.

Templates and digital products are instant downloads and are non-refundable.If you experience a technical issue or believe you’ve purchased the wrong product, contact us and we’ll do our best to help.

Tax, Invoices & Accounting 

Yes. A tax invoice is automatically issued and emailed to you after purchase. You can also access your tax invoices at any time via your Foundd Legal® account.

Yes.  All prices are shown in AUD and include GST unless stated otherwise.

If you are registered for GST, the GST component shown on your tax invoice may be claimable.  We recommend confirming this with your accountant, as we can’t provide tax advice.

In most cases, yes.Our templates, courses and digital programs are generally considered business expenses.  Always check with your accountant to confirm deductibility for your specific circumstances.

Yes. You can download your receipt or tax invoice from your account at anytime, or contact us if you need assistance.

Courses & Membership

Tricks of the Trade Mark® (TOTM) is a step-by-step DIY course that teaches you how to register your own Australian trade mark with confidence. 

It covers: 

  • Trade mark strategy 
  • Searching and filing 
  • Common objections 
  • Brand protection fundamentals 

Optional upgrade: You can upgrade to include 30 days of email-based guidance, where you can ask questions about the course content, process and next steps.  This support provides general guidance only and does not include legal advice. 

✔ This protects you legally ✔ Positions the upgrade as support, not access ✔ Feels considered, not thrown in 

You can complete the course in a few hours, orgo at your own pace. It’s designed to fit around real business life, not add pressure.

The Legally Legit Lounge® is a self-paced digital support program for business owners who want access to legal and business guidance, without engaging a private lawyer for legal advice. 

The program includes: 

  • Access to a digital video FAQ and training library 
  • Practical legal and business education for online businesses 
  • Lifetime access to resources, tools and guidance content 

The Legally Legit Lounge® provides general information and educational guidance only, not legal advice, and is designed to help you stay legally confident as your business grows. 

No. Purchasing any digital product or membership does not create a lawyer-client relationship and does not include legal advice.

Custom Legal Work 

Yes.We offer fixed-fee custom legal work where appropriate. Availability depends on capacity and the nature of the work.

Yes. We offer contract reviews, priced based on document length and complexity.Contact us for a fixed fee quote.

Custom drafting includes two review rounds for minor refinements. Additional changes beyond this may incur extra fees, which are always discussed and agreed upfront.

No. We operate on a fixed-fee basis.No hourly billing. No surprise invoices.

Custom legal work time frames depend on the scope of work and capacity. As a general guide, contract reviews and custom drafting take between 5–10 business days with timelines confirmed upfront.

Legally Legit Programs

The Legally Legit Programs are structured 3-month legal and business programs designed to help you get legally protected, confident, and set up to scale, without piecemeal legal work or hourly billing. 

Each program is tailored to a specific business model or industry, but follows the same core structure and delivery timeline. 

Each Legally Legit Program runs for 3 months. followed by a 30-day post-program support period via Slack or email. 

This allows us to: 

  • Audit your business and website properly 
  • Deliver tailored legal documents 
  • Implement changes progressively 
  • Support you through setup and rollout 

Each program includes: 

  • 3 x 45-minute strategy calls (one per month) 
  • Structured legal deliverables relevant to your business 
  • Limited email or Slack follow-up support during the program period (as specified for your program) 

Support is focused on implementation and clarification, not ongoing open-ended advice. 

Yes.  The 3 x 45-minute calls are scheduled across the 3-month period and are used to: 

  • Walk through findings and recommendations 
  • Explain your legal documents 
  • Answer questions relevant to the program scope 
  • Plan next steps 

Calls are limited to the number and duration included in your program. 

Each program includes a defined set of deliverables, which may include: 

  • A website and business audit 
  • Custom legal agreements relevant to your business model 
  • Website legal documents (e.g. T&Cs, Privacy Policy, Disclaimer) 
  • IP protection guidance and structure 

Exact inclusions vary by program and are listed on the individual program page. 

Yes, within the scope of the program. 

Documents and guidance are tailored to your business type and industry, but limited to the inclusions outlined for your chosen program.  Anything outside scope is not included unless agreed separately. 

Yes. Because these programs involve tailored legal documents and strategy, they do include legal advice and are delivered under a formal lawyer-client agreement. This is different from our templates, courses and digital programs, which do not include legal advice.

No.The Legally Legit Programs are time-bound 3-month programs with defined calls, deliverables and support plus 30 days of limited post-program Slack or email support. They are not ongoing retainers or unlimited access arrangements.

After the 3-month Legally Legit Program concludes, you’ll receive an additional 30 days of limited Slack or email access.  This post-program support is designed to: 

  • Clarify recommendations already provided 
  • Answer follow-up questions relating to your completed program deliverables 
  • Support implementation of documents created during the program 

It does not include: 

  • New legal work or additional documents 
  • Ongoing legal advice beyond the program scope 
  • Further strategy calls or extensions of the program 
  • Support ends automatically at the conclusion of the 30-day period. 

In most cases, no, the programs are designed to be comprehensive for your primary business model. 

If your business spans multiple models (e.g. services + courses), we’ll advise on the most appropriate program or next step. 

Legally Legit Programs are offered on 3-month payment structure, with pricing starting from $795+ GST per month for 3 months, depending on the program and business type.Exact pricing and inclusions are outlined on each individual program page.

We currently offer the following Legally Legit Programs, each tailored to a specific business model: 

  • Legally Legit Program for Creatives (e.g. designers, photographers, brand strategists, interior designers, VAs and digital service providers) 
  • Legally Legit Program for Coaches (business, life, mindset, wellness and non-AHPRA coaches) 
  • Legally Legit Program for Course & Membership Providers (online educators, program creators and subscription-based businesses) 
  • Legally Legit Program for Beauty Salons (hair salons, nail salons, lash and brow studios, beauty therapists and aesthetic service providers not regulated by AHPRA or TGA) 
  • Legally Legit Program for Regulated Industries (including cosmetic injectors and AHPRA/TGA-regulated businesses) 

Each program follows the same 3-month structure, with tailored deliverables and compliance requirements depending on the industry.  If you don’t see yourself on the list and are interested, let us know! 

The Legally Legit Programs are designed to replace piecemeal legal work with a clear, end-to-end legal setup delivered over three months. By bundling audits, tailored documents and structured support into a single program, businesses receive significantly more value and clarity than they would by engaging services individually, without the unpredictability of hourly billing. 

This approach ensures nothing important is missed and allows your legal foundations to be built properly, not rushed.  

To get started, you’ll complete [the application / enquiry form]

We’ll confirm: 

  • Whether the program is suitable 
  • Which version applies to your business 
  • Start dates and onboarding steps 

Working With a Lawyer 

Only once: 

  • You accept a custom services proposal, and 
  • A formal lawyer-client agreement is in place 

Until then, no lawyer-client relationship exists. 

The lawyer-client agreement governs any legal advice provided. 

Website terms continue to apply only to your use of the website, products and services. 

Location & Jurisdiction 

We’re based in Brisbane, Australia.

Yes. We work with businesses across Australia.

Our lawyers are only qualified to advise on Australian law. For overseas matters, you’ll need a lawyer qualified in your jurisdiction.

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