Chargeback Prevention Kit

The Chargeback Prevention Kit is designed to equip businesses with the tools, knowledge, and strategies to minimise the risk of chargebacks, effectively manage disputes, and maintain positive relationships with customers and payment platforms. This kit addresses the entire lifecycle of a chargeback, from prevention to response, offering practical resources and guidance. 

About the Template   

Developed by seasoned legal professionals, our templates are designed for ease and effectiveness. Each template is clear and user-friendly, allowing you to customise the essential details to align perfectly with your  business needs. 

Bonus Links: For extra guidance, check out our blog articles on... 

Your Obligations As An E-commerce Business Owner

3 Legal Must-Haves for BCFM Success

Why A Refund Policy Is Important

What's included:

Sample Email & Call Transcripts for Verifying Orders: Clear examples to help you verify orders and avoid disputes. 

Chargeback Prevention Guide & Checklist: Step-by-step guide and checklist to implement preventive measures. 

Chargeback Prevention FAQs: Answers to common questions about preventing chargebacks. 

Template Response to Chargeback Notification & Tips – Platforms: Ready-to-use response templates and platform-specific tips. 

Credit Card Authorisation Form: Ensure customer authorisation to prevent fraudulent chargebacks.

• Fill in the blanks Template in Word format 
• Template User Guide pdf – Handy hints on how to update your template 
• Single user licence to edit, use and reuse the template as often as you need for your business 
• BONUS: Access to the Legally Legit Lounge™ for Templates with “how to” video tutorials to walk you through your template* 
• BONUS: Future template updates 
• BONUS: Video Guide – This video walkthrough is designed to guide you step-by-step through the template, providing clear instructions and assistance to help you successfully complete it with a few tips thrown in for good measure! 

Got questions?  Check out our FAQs below.

The Chargeback Prevention Kit key features include:

• Helpful Guide & Checklist: containing strategies and steps for chargeback prevention.
• Practical Templates: Ready-to-use email, call scripts, and response templates.
• FAQs: Answers to the most common questions about chargeback prevention based on real life experiences.
• Authorisation Form: A template to ensure credit card authorisation.
  

The Chargeback Prevention Kit is ideal for: 

• E-commerce businesses
• Online service providers
• Subscription-based services
• Digital product sellers
• Entrepreneurs looking to safeguard their revenue
  

For any ecommerce business retailing physical products on any online platform e.g. Shopify, Woocommerce, Wix etc

IMPORTANT  Purchasing our fill in your blanks templates for you to customise and ensure they suit you and your business needs, utilising our free resources or having a chat with us as part of a consultation doesn’t create a lawyer-client relationship between you and Foundd Legal (sorry!). It also doesn’t constitute legal advice. Please consult with a lawyer for any questions. 

Our templates have been designed to cater to general contractual needs and, in some cases, specific industry requirements. However, they may not encompass all unique aspects or specific needs of your situation or industry. If you require specific terms, conditions, clauses, or provisions not covered in the template you purchase, we strongly recommend seeking professional legal advice. By using our templates, you acknowledge that they may not fully cover the intricacies of your individual circumstances and agree to modify and adapt the content as necessary to meet your specific requirements. We are not responsible for any omissions or the suitability of any template for your particular needs. 

We do offer templates for countries outside of Australia, you will see on the specific template page which country or countries the template is available for, just make your selection! Unfortunately at this time, we are only offering templates for the countries specified.  

Our templates are however customisable for countries outside of Australia, and whilst they are a good base and potentially save you money getting something created from scratch, it would be prudent to have a lawyer in your country to review the template especially if you have any questions.  You get a single user licence and can re-use the templates you purchase as many times as you want for your own business needs! But keep in mind we’re a small business just like you, offering a service and we need more people like you to help us continue to grow - just like you!  So from the bottom of our humble hearts, thank you for making a legit purchase and not sharing!  Use of this Site and your purchase of any digital products or downloading of any free resources, are subject to our Terms and Conditions. 

Have more questions?  Read our FAQs