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Why a refund policy is important

4 Antidotes to Copycats: How to Build a Brand that's Uncopyable

How to Survive Your Third Year in Business

How to Survive Your Second Year of Business

How to Survive Your First Year of Business

How to Handle Customer Complaints

How to Hire a Virtual Assistant

How to Grow Clients on Tap

Negotiate Your Contract Like a Boss!

5 Things to Think About Before Hiring Your First Team Member

My favourite CRM tool for creatives: Dubsado

5 Mistakes People Make When Setting Up Their Online Business